Christchurch Hall Surgery

20 Edison Road, Crouch End, London N8 8AE

Violence Policy

We operate a zero tolerance policy with regard to violence or abuse to staff or visitors.

The practice reserves the right to remove violent patients from the practice list with immediate effect. This is to safeguard the Doctors, the staff and other patients or visitors.

Violence includes verbal abuse, threatened or actual physical violence or any action leading a person to fear for their safety.

The patient will be notified in writing informing them of their removal. The event will be recorded and forwarded to the next practice to register that patient.

We have an alarm button connected directly to the Police station and staff have been instructed to use it if they feel threatened in any way whatever.